In 2021, I unexpectedly faced cancer, shifting from healthcare executive and subject matter expert to patient. Through treatment, I discovered the power of human connection, finding inspiration and resilience in adversity. This journey taught me the importance of compassion, resilience, and embracing life's ups and downs.
Focus areas are meticulously designed to address your organization's unique challenges.
Contact us directly to explore a tailored curriculum, a first-class strategy, and an effective implementation plan that aligns seamlessly with your most pressing organizational needs.
Give us a call today, and let's embark on a journey to redefine and elevate your healthcare experiences together. Abbott Solutions - Inspiring Transformation, Empowering Excellence.
MISSION
Our mission is to illuminate insights and deliver unparalleled expertise, offering simple solutions that empower individuals to not just survive, but thrive in their healthcare journey. Together, we strive to make a meaningful difference in people's lives, transforming their experiences with warmth, compassion, and innovation.
VISION
Our vision is to become the preferred partner in revolutionizing the healthcare experience, empowering individuals and communities to thrive through innovation, compassion, and excellence.
VALUES
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Compassion - feel together
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Action orientated - solve problems
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Simplicity - easy to understand
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Sparkle - be unique and shine bright
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Trust - create confidence
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Efficiency - optimize everything
Survive. Thrive. Make a Difference.
WHY?
"I've faced the challenges of my own cancer journey head-on. Through the ups and downs, navigating healthcare was tough, and it's given me a unique perspective. Now, I'm driven by the desire to make a meaningful difference for others in their healthcare experiences. I have survived. I will thrive. I will make a difference.”
MEET STEPHANIE
In 2021, my life took an unexpected turn when I found myself on a journey through cancer treatment. From being a seasoned healthcare experience expert and executive, I was suddenly thrust into a realm of vulnerability I hadn't anticipated. However, amidst the darkness, I unearthed a sparkle of self-discovery and transformation.
Traversing the entire spectrum of care, I experienced a rollercoaster of emotions—from frustration and vulnerability to the warmth of genuine human connection. It showed me firsthand the resilience that blooms in the face of adversity. This experience, while tough, has become a guiding light, reinforcing the importance of compassion and a frictionless healthcare EXPERIENCE.
LET'S CONNECT AND EXPLORE HOW I CAN BRING THIS WEALTH OF INSIGHT AND COMPASSION TO YOUR ORGANIZATION
Stephanie s. abbott
MBA, CLSSBB, FACHE
Cancer Survivor | Keynote Speaker | Healthcare Consulting | Strategic Planning | Advisory & Coaching Services | Advancing Patient Experience & Employee Engagement
PROFESSIONAL EXPERIENCE
Abbott Solutions I President & Chief Experience Officer
Adventist Health I Chief Experience Officer
HCA I Division Vice President Patient Experience
Intermountain Health I Corporate Asst. Director Patient Experience
PUBLICATIONS
Coming May 21, 2024- Buried or Planted: 100+ Expert Insights from a Healthcare Executive’s Journey as a Cancer Patient
52 Outstanding Health System Chief Experience Officers | 2022 https://www.beckershospitalreview.com/lists/35-outstanding-health-system-chief-experience-officers-2022.html
50+ Health System Chief Experience Officers to Know I 2023 I https://www.beckershospitalreview.com/lists/50-health-system-chief-experience-officers-to-know-2023.html
7 Chief Experience Officers On Patient Experience Initiatives That Can’t Wait I https://www.beckershospitalreview.com/patient-experience/7-chief-experience-officers-on-patient-experience-initiatives-that-cant-wait.html
ACCOMPLISHMENT
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